Política de reembolso

Sales are final. However, your 101% satisfaction is important to us. So we offer a 48 hrs (from the day the item is received) Return & Exchange Policy if (and ONLY IF):

  • If a product gets damaged or was faulty upon a delivery - we offer 100% refund (including shipping)
  • To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase
  • For returns, please email support@gamernostalgia.com with the subject 'Returns' and include your order number, name and the reason for the return. We will provide you with instructions where to send returned goods. Also, we strongly recommended you to get proof of postage when returning goods to avoid "lost packages" situation
  • Please note that customers are responsible for shipping costs of returned items, unless it has been reported as "damaged" by our courier
  • When returned item is received and inspected, you'll receive a confirmation email, notifying about the status of the refund
  • If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after